Fast and effective AI support with GIBBSCAM Copilot

GIBBSCAM 2025 integrates AI directly into the software as GIBBSCAM Copilot.

 

Accessible directly from the Online Help menu, GIBBSCAM Copilot uses Microsoft Azure Open AI on top of a dedicated database. GIBBSCAM Copilot will offer rapid user support anytime without needing to search through documentation or reach out for first-line support. It is available 24/7 as a virtual customer assistant.

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GIBBSCAM Copilot requires the following to function:

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• An active internet connection.

• An active maintenance contract.

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GIBBSCAM Copilot uses a chat-style interface in the same way other messaging apps work.

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How does it work?

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• Users can give feedback reactions to the responses and this feedback will be used to improve the AI model.

• Users can have the GIBBSCAM Copilot regenerate a response, which may answer questions in a slightly or significantly different way.

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The introduction of GIBBSCAM Copilot is part of our commitment to embrace AI for the benefit of our customers. It represents just the start of a longer-term integration of AI to help our customers maximize productivity and profitability.

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This AI phase one is a new method of customer engagement, and we hope you will provide further feedback so we can improve for our customers.